….needed to bring process control back in-house to manage their entire NPD lifecycle.
Re-evaluation of Supplier Model
Leading Foodservice Wholesale Distributor
Internal & External Product Supply Chain
Full end to end NPD process to include briefing, product development, supplier selection, supplier approval, technical/ commercial, artwork approval, print & production, depot.
Client Strategic Objective
- To track the full NPD process for their quality ingredients to finished meals including their own brand ranges
- Replacement of an internal manual process and to regain control of Digital Assets from Artwork Vendors
- Implementation time 3 months
- The idea to launch process was tracked using Excel and Email, which was manual and time consuming, error prone with no visibility of the projects
- Reporting was virtually non existent and highly manual
- The Artwork Vendors held all their digital assets within their systems, which was viewed as a business risk, created additional costs and access was a challenge
- Successfully met Go Live within the three month time scale to cover the entire end to end process – product idea to launch
- All New Product Development Assets centralized into Smartflow
- Full visibility of projects and instant reporting capability